My guests on BRAINSTORMIN’ with Billy the Brain for Tuesday, January 11, 2011 will be:

Melissa Francis, co-anchor of CNBC’s The Call. We’ll discuss her life in media and how she became a business anchor.

Russell Bishop discussing conquering obstacles from his book titled, Workarounds That Work.

John Tschohl (pronounced Scholl) will talk about improving customer service from his book titled, Achieving Excellence Through Customer Service.

Join me at 10 o’clock am Pacific time on AM 1400 KKZZ in Ventura and on the Internet at BrainstorminOnline.com.