Mike Wittenstein Reveals The Secrets Of Apple’s Retailing Success

Mike Wittenstein, retail expert

Mike Wittenstein has helped business leaders around the world differentiate their brands by dramatically improving their customer experience. As a result, those clients have gained market dominance, increased their sales, and/or discovered new, unexpected revenue streams.

Mike is a sought-after speaker and consultant.  He works in the hospitality, retail, technology, healthcare, and entertainment industries.

He has helped retailers like Party City, Kinko’s, Best Buy, Alternative Apparel and SOHO Office elevate their customer experience, while making it a lot more engaging – and even fun – for all involved.

As an e-Visionary at IBM, Mike launched that company’s first global experience design consulting practice.  He was also co-founder and CEO of Galileo, a technology communications company nationally recognized for innovation and creativity.

Mike speaks four languages.

He received his MBA from Thunderbird School of Global Management; his BA in Foreign Languages & Cultures from the University of FL and Middlebury College, Pushkin Institute (Moscow) and Centro Unificado Profissional (Rio de Janeiro).

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2 Responses

Hi Bill,

It was a treat to be on the show again. You make it so easy for guests like me! I loved the questions you asked about Apple and Steve Jobs. As we concluded in the interview, Apple never retailed its products, it Apple-ized Retail!



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