Shawn Kent Hayashi Talks About Conversations For Change

Shawn Kent Hayashi, author of Conversations For Change

Shawn Kent Hayashi shows people how to improve their communication skills, build stronger relationships and teams, and present more effectively. Her latest book is titled Conversations for Change: 12 Ways to Say It Right When It Matters Most.

There are three foundations to all good communication. Shawn defines them as 1. Building emotional intelligence 2. Understanding workplace motivators
3. Recognizing and adapting to communication styles.

To build emotional intelligence, Shawn says we have to tap into 7 core emotions and 5 skills. The seven emotions are: 1) love 2) joy 3) hope 4) sadness 5) envy 6) anger and 7) fear. Of the seven, fear is a learned emotion. The other six are innate in humans.

The five skills are: 1) self-awareness 2) self-regulation 3) motivation 4) empathy and 5) social skills to bring people together.

Shawn doesn’t believe that some people are more adept at communication. Rather, some people are more naturally drawn to connect to others.

The seven workplace motivators are: 1. Utilitarian 2. Aesthetic 3. Theoretical 4. Traditional 5. Social and 6. Individualistic.

The reason Shawn wrote the book is because she loves to coach people to be better communicators.

Listen to her entire interview below:

Audio clip: Adobe Flash Player (version 9 or above) is required to play this audio clip. Download the latest version here. You also need to have JavaScript enabled in your browser.

VN:F [1.9.22_1171]
Rating: 5.0/5 (2 votes cast)
Shawn Kent Hayashi Talks About Conversations For Change, 5.0 out of 5 based on 2 ratings

Leave Your Response

* Name, Email, Comment are Required

Bill Frank’s Guests

Here is the lineup of guests for Guests For October 5, 2013

Guests For October 5, 2013

My guests this week are Bob McCord, founding member of VREG, talking about Ventura's budget woes; healthcare expert Sally Pipes exposing the flaws of Obamacare as the Insurance Exchanges open for business; and Stuart Crain, CEO of TVTalk discussing how his app will revolutionize television viewing. Read More

Other Guests


Show Archive

Today’s Poll