Tag: Not Customers: Who Really Determines The Success Of Your Business

Aaron Shapiro Differentiates Between Users And Customer From His Book Users, Not Customers

Aaron Shapiro is the CEO of a consultancy that helps companies interact with their customers and manage their business in the online economy. We discuss who really determines the success of a business from his book Users, Not Customers.

Bill Frank’s Guests

Here is the lineup of guests for Guests For October 5, 2013

Guests For October 5, 2013

My guests this week are Bob McCord, founding member of VREG, talking about Ventura's budget woes; healthcare expert Sally Pipes exposing the flaws of Obamacare as the Insurance Exchanges open for business; and Stuart Crain, CEO of TVTalk discussing how his app will revolutionize television viewing. Read More

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