Tag: retail stores

Mike Wittenstein Reveals The Secrets Of Apple’s Retailing Success

Mike Wittenstein knows that changing the customer’s perception with a positive customer experience in retailing separates the great retailers from the also-rans. We examine how Apple revolutionized retailing and the positive impact that change had on Apple’s performance and on other retailers.

Chris Zane Explains The Science Of Creating Lifelong Customers From His Book Reinventing The Wheel

Chris Zane realizes most products are similar. It’s the people and business processes that differentiate one retailer from another. He describes the science of creating lifetime customers contained in his book Reinventing the Wheel.

Bill Frank’s Guests

Here is the lineup of guests for Guests For October 5, 2013

Guests For October 5, 2013

My guests this week are Bob McCord, founding member of VREG, talking about Ventura's budget woes; healthcare expert Sally Pipes exposing the flaws of Obamacare as the Insurance Exchanges open for business; and Stuart Crain, CEO of TVTalk discussing how his app will revolutionize television viewing. Read More

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