Tag: Telephone Doctor

Nancy Friedman, “The Telephone Doctor,” Preaches Customer Service

Nancy Friedman is known as “The Telephone Doctor.” She’s also the author of hundreds of articles in newspapers and magazines. We discuss her book titled How to Get Your Customers Swearing By You, Not At You.

Bill Frank’s Guests

Here is the lineup of guests for Guests For October 5, 2013

Guests For October 5, 2013

My guests this week are Bob McCord, founding member of VREG, talking about Ventura's budget woes; healthcare expert Sally Pipes exposing the flaws of Obamacare as the Insurance Exchanges open for business; and Stuart Crain, CEO of TVTalk discussing how his app will revolutionize television viewing. Read More

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