Mark Goulston is a former trainer of hostage negotiators for the FBI. He returns to the show to share his findings on what it takes to influence others. We examine his latest book on the subject, Real Influence.
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Indra Nooyi at Pepsico, Ursula Burns at Xerox, Angela Braly at Wellpoint, Irene Rosenfeld at Kraft Foods, Michelle Gass at Starbucks, Beth Comstock at GE and Virginia Rometty at IBM are women in key positions at major US corporations.
And women are rising to key positions in business all around the country—and it’s not going to change.
What’s less clear is the interaction between men and women in the workplace. Much of it revolves around the different communicating styles of men and women.
To help us make some sense of these differences is Mark Goulston—a former trainer of hostage negotiators for the FBI.
He’ll share communication skills and techniques—based on what he used in life-or-death situations. Mastering these skills will accelerate your career.
Guests include Joan Lunden from Good Morning America, Linda Parks, Meg Hirshberg with a survival guide for entrepreneurs, Michael Klare explaining the scramble for the world’s last resources and Mark Goulston educating us on communication skills in the workplace.
Mark Goulston is a former trainer of hostage negotiators for the FBI. He returns to the show to share his perspective on the negotiations happening in Washington, DC. We examine what the politicians can get through to just about anybody from his latest book Just Listen.
Here is the lineup of guests on BRAINSTORMIN’ with Billy the Brain for Monday, August 1, 2011. Listen at www.BrainstorminOnline.com or on AM 1400 in Ventura at 10 o’clock am Pacific time.
Mark Goulston is a former trainer of hostage negotiators for the FBI. Talk about a job that requires getting somebody’s attention! We’re going to talk about the techniques he’s using to get Iraq and Afghanistan war veterans to overcome war trauma.