Mike Wittenstein knows that changing the customer’s perception with a positive customer experience in retailing separates the great retailers from the also-rans. We examine how Apple revolutionized retailing and the positive impact that change had on Apple’s performance and on other retailers.
Here is the lineup of guests on BRAINSTOMIN’ with Billy the Brain for Tuesday, August 10, 2010. Listen at www.BrainstorminOnline.com or on AM 1400 in Ventura at 10 o’clock am Pacific time.
Mike Wittenstein, author, consultant, pubic speaker and retail industry guru, spoke about the Art of Waiting and how retailers can make waiting a more pleasant experience for consumers.
Here is the lineup of guests on BRAINSTOMIN’ with Billy the Brain for Friday, July 30, 2010. Listen at www.BrainstorminOnline.com or on AM 1400 in Ventura at 10 o’clock am Pacific time.