John Tschohl has been helping companies develop a “service culture” for the past 28 years. He shows firms how to crush the competition through customer service. We discuss the decline in customer service in this country and what we can do about it from his latest book titled Empowerment: A Way of Life.
Russell Bishop is a successful businessman and consultant. He helps individuals and companies create unparalleled success. He’s the master of workarounds that keep you moving forward—in work and life. We discuss his latest book, Workarounds that Work.
Melissa Francis is co-anchor of CNBC’s The Call. She’s the former energy reporter for the network. Before that, she was a childhood actor. We discuss her life in the media and how she transitioned from child star to business reporter.
Here is the lineup of guests on BRAINSTORMIN’ with Billy the Brain for Tuesday, January 11, 2011. Listen at www.BrainstorminOnline.com or on AM 1400 in Ventura at 10 o’clock am Pacific time.
Craig Smith believes the US Economy has been skyjacked. He ought to know. He’s the Founder and Chairman of Swiss America Trading Corporation, a gold trading company with a global perspective.
Craig believes we need a revival of self-government and free market principles to help rebuild the American economy.
Craig’s newest book is titled, Crashing the Dollar: How to Survive a Global Currency Collapse.
Tim Ferris is known as the “Indiana Jones of the digital age.” He’s worked as an actor, speaks seven foreign languages, holds a world record in tango, and is a national Chinese kickboxing champion. He talks about his latest book titled The 4-Hour Body: An Uncommon Guide to Rapid Fat-Loss, Incredible Sex, and Becoming Superhuman.