Mitch Joel is the CEO of Twist Image, an Internet marketing company that has led its clients into the new era of digital marketing. We discuss the lessons contained in his latest book, Six Pixels of Separation.

Maribeth Kuzmeski is the leader of Red Zone Marketing, a consulting firm. We discuss leading customer satisfaction from her latest book titled, …And the Clients Went Wild!: How Savvy Professionals Win All the Business They Want.

Conrad Hall, social media expert and author of Friends, Followers and Customer Evangelists says small business owners have it all wrong when it comes to using Social Media to promote their business.