Mike Wittenstein knows that changing the customer’s perception with a positive customer experience in retailing separates the great retailers from the also-rans. We examine how Apple revolutionized retailing and the positive impact that change had on Apple’s performance and on other retailers.
Kevin Graham believes that Change is our Friend and Technology is his Bride. We debate whether it’s time for a divorce.
Here is the lineup of guests on BRAINSTORMIN’ with Billy the Brain for Friday, September 16, 2011. Listen at www.BrainstorminOnline.com or on AM 1400 in Ventura at 10 o’clock am Pacific time.
Terry Brock is a technology & marketing coach that helps businesses move to the next level. We discuss the importance of online video to companies looking to attract new customers and boost their Google rankings.
Corbin Ball is a technologist. He’s looked the landscape of technology currently available. We discuss the Top 10 Technology Trends Transforming Society.
Stephen Denny is a management consultant who shows us how to combat the giant business in our industry. We discuss his 10 strategies to topple the Goliath in our industry from his book Killing Giants.