Martha Rogers, Ph.D. is recognized for well over a decade as one of the leading authorities on customer-focused relationship management strategies.
Martha is an acclaimed author, business strategist and a founding partner of Peppers & Rogers Group, the world’s premier customer-centered consultancy.
Business 2.0 magazine named Martha one of the 19 “most important business gurus” of the past century.
The World Technology Network cited her as “an innovator most likely to create visionary ‘ripple effects’
Martha, with co-author Don Peppers, has produced a legacy of international best-sellers that have collectively sold well over a million copies in 18 languages.
Martha is an Adjunct Professor at the Fuqua School of Business at Duke University. She has been the co-director of the Duke Center for Customer Relationship Management.
Martha began her professional career as a copywriter and advertising executive, and earned her Ph.D. at the University of Tennessee.
She serves on the Boards of Directors for ClickSquared and eGlue.