Nancy Friedman, “The Telephone Doctor,” Preaches Customer Service

On 02.08.11, In Misc., by Bill Frank

Nancy Friedman, “The Telephone Doctor” and author of How to Get Your Customers Swearing By You, Not At You

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Bill Frank

I'm the host of a radio program on which I interview thought leaders in business, entertainment, sports and local California issues titled BRAINSTORMIN' with Billy the Brain. The program broadcasts at 10 o'clock am Pacific time each weekday on KKZZ AM 1400 or on the Internet at 1400KKZZ.com. While the show is broadcast locally in Ventura County, CA, the guests have national—and international—appeal. I have listeners from 39 states in the United States and over 100 countries. Listeners and guest agree. My interivews are thought-provoking, insightful and fun.

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